Shipping time will depend on the method chosen plus 1-2 business day for order processing. We ship via Australia Post from our Sydney office via Parcel Post and delivery is dependent on where you live - metropolitan areas on the east coast can usually expect their order within 2-4 days and the west coast approximately 7 days. If you need a specific delivery date, please do not hesitate to contact the office via email gethelp@kakaduaustralia.com.au.

International Shipping

Delivery times:

Delivery times for international orders are merely an estimate for metropolitan areas and largely depend on the country being shipped to. You may experience prolonged delays due to random customs checks outside of our control. For more information, see Australia Post’s International Post Guide.

In order to receive your purchase as quickly as possible, we recommend  international customers select the International Express option as they are prioritised. 

Order Tracking:

All international orders are shipped via Australia Post unless organised otherwise. You will receive an email confirmation with your tracking number once your order is dispatched (check your spam folders. Orders can be tracked at http://auspost.com/track. You can also use the tracking number provided on your local postal service website as they will ultimately be delivering your order once it arrives in your country.

Duties & Taxes:

All international orders are exempt from Australian GST (10%). Prices are as marked.

Please note any order purchased from kakaduaustralia.com and shipped to a destination outside of Australia may be subject to import taxes or duties in the country where the order is delivered. As the recipient, you are the importer and must comply with all applicable laws and regulations. We suggest contacting your local customs department to confirm before purchases as any duty and tax incurred in the country of the destination are the responsibility of the customer.